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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Hammacher products

The group "New Technologies" offers for review the products of the plant Hammacher: clamps, needle holders, scissors, tweezers, retractors, scalpels, suture materials, forceps for tooth extraction, elevators for root removal of teeth, mirrors and pens, tools for crowns, tools for retraction thread, knives for casts, ironers, tools for cofferdams (rubber ladies), excavators, probes, corkscrew ironers, corkscrews, spreaders, scalers, curettes, tweezers for braces, mirrors for dental photography, ligature and elastic tools, aligner tools, orthodontic forceps, laboratory products
  • Surgery Hammacher
    Surgery
    HSE, HSC, HSD, HSB, HTC, etc.
  • Orthopedics Hammacher
    Orthopedics
    HSJ, HWJ, HSR, HWG, HSL, etc.
  • Therapy Hammacher
    Therapy
    HSJ, HWJ, HSR, B, HSH, etc.
  • Endodontics Hammacher
    Endodontics
    HSH, HWH, HSJ, HWJ, HSR, etc.
  • Periodontology Hammacher
    Periodontology
    HSG, HTG, HWK, etc.
  • Orthodontics Hammacher
    Orthodontics
    HSC, HSJ, HWH, HWL, HSL, etc.
  • Dentistry Hammacher
    Dentistry
    HTC, HSC, HSE, HWC, HSN, etc.
  • Dental Laboratory Hammacher
    Dental Laboratory
    HWL, HSL, HSC, HSN, HSH, etc.
  • Laboratory products Hammacher
    Laboratory products
    HSB, HSN, HWN, HWB, HSL, etc.

NEW TECHNOLOGIES GROUP

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